Supernote Manta Yellowing or Dented? Here’s What to Do
If your white Supernote Manta has started developing a yellowish tint, you’re not alone, and you haven’t done anything wrong. This is a known issue that has been raised repeatedly…
E-ink Troubleshooting
E-ink devices are reliable, but they're not problem-free. Whether your device isn't syncing, the screen is behaving unexpectedly, charging is slower than it should be, or a feature isn't working as advertised, our troubleshooting guides walk you through the fix step by step. Every guide is based on real issues reported by real users, with solutions that have been tested and confirmed to work. Browse by brand to find the troubleshooting guide that matches your device and get back to using it the way it's supposed to work.
Supernote Charging Slowly? Is 5 Hours Normal? Here’s Why
If your Supernote seems to take forever to charge or drains faster than you’d expect even when you’re not actively using it, you’re not doing anything wrong, and your device…
Supernote Sleep Mode: Why Your Note Disappears (+ Fixes)
One of the most natural expectations when picking up a Supernote for the first time is that it should behave like a paper notebook. Open it, write on it, set…
Supernote “Last Opened Note” Greyed Out? Here’s Why
If you’ve spent time setting up shortcuts on your Supernote and noticed that the Last Opened Note shortcut stays permanently greyed out and unresponsive, you’re not alone. It’s one of…
Supernote Charging Port Wear: Do You Need a Magnetic Adapter?
If you use your Supernote every day, it’s natural to think about longevity. The charging port is one of those parts that gets handled constantly. A popular workaround that’s been…
reMarkable “Content Transfer Failed 400”: How to Fix It
If your reMarkable is stuck showing “sync failed” and a force sync returns the message “content transfer failed 400”, you’re dealing with one of the more cryptic errors the device…
The Most Common E-Ink Device Problems (And How to Fix Them)
E-ink tablets are generally stable devices, but a handful of issues come up regularly across all brands. Understanding the most common categories of problems can help you diagnose and fix issues faster.
Sync and connectivity issues are among the most frequently reported problems across all e-ink platforms. Whether it's cloud sync failing, content not transferring, or Wi-Fi dropping out, these issues usually have straightforward fixes, though the cause isn't always obvious at first. Our sync troubleshooting guides walk through every known cause and solution for each brand.
Screen and display problems cover a wide range of issues, from ghosting and stuck pixels to the screen not refreshing correctly after a software update. Most display issues are software-related and can be resolved without a hardware repair. We cover how to identify whether your issue is a software quirk or a genuine hardware concern.
Charging and battery issues are more nuanced than they first appear. Slow charging, unexpected battery drain, and ports that feel loose all have specific causes and fixes. We cover these in detail, including what's normal behaviour versus what warrants contacting support.
Software and feature quirks: settings that behave unexpectedly, shortcuts that don't work as described, features that appear broken, are often simply misunderstood. Many of these aren't bugs at all but design decisions that aren't clearly documented. Our guides explain exactly what's happening and what you can do about it.
All troubleshooting guides are organised by brand. Select your device brand below to find guides specific to your device.